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LSO / Lone Star Overnight Announces Annual General Rate Increase (GRI), Effective Jan. 1, 2021

Saturday is now a normal residential delivery day in advance of peak season 2021
July 28, 2021
LSO
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LSO / Lone Star Overnight, the Southwest’s leading regional parcel carrier, is announcing a general rate increase (GRI), effective Jan. 1, 2021, that will average 4.9%. This announcement follows the earlier rate increase announcements from FedEx and UPS.

Richard M. Metzler, LSO President, and Chief Executive Officer commented, “Overall, LSO rates continue to be less expensive than FedEx and UPS for 2021. Also, we have slashed rates on heavier next day 10:30 a.m. service and are now ~52% less than FedEx and UPS. We are also 47% less expensive than FedEx and UPS for next day by 3:00 p.m. and nearly 16% less for heavier Ground packages.”

Metzler went on to say, “ShipMatrix has recently reported that FedEx and UPS Ground on-time service levels have been in the 96-97% range when we were consistently at 98% or higher. Also, ShipMatrix reported that since FedEx suspended its guaranteed delivery commitment earlier this year, its Priority Overnight (next by 10:30 a.m.) on-time service levels have been in the 80s. Our customers, and theirs, continue to tell us that LSO has better on-time reliability, is less expensive, and has proven to be more flexible; especially during the pandemic.”

See lso.com/rates for details.

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28 Jul
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Saturday is now a normal residential delivery day in advance of peak season 2021

PRESS RELEASE  UPDATED: APR 20, 2021 06:00 CST

AUSTIN, Texas, April 20, 2021 (Newswire.com) – Lone Star Overnight (LSO), the leading regional parcel delivery company throughout the Southwest, announces that it will incorporate Saturdays into its normal delivery schedule starting May 1, 2021. Starting next month, LSO also will deliver B2C e-commerce packages as part of its normal service at no additional charge.

Richard M. Metzler, chief executive officer of LSO, said the main driver for the change is increased demand from e-commerce merchants to fill part of the gap FedEx and UPS are leaving in the parcel delivery market. “In my opinion, our customers come to us (and other regional parcel carriers) for three fundamental reasons: One, better service, two, double-digit savings in most cases due to lower overhead, and three, we are a ton easier and less bureaucratic. Now there is a fourth reason: capacity.”

Metzler went on to say, “Our customers had been asking us about Saturday, and it became a win-win as they diverted more volume from FedEx and UPS. That gave us the density we needed to be productive six days per week. This will add to our capacity and ability to help deliver more e-commerce orders that, stated simply, the other guys won’t.”

According to LSO COO Mike Boyzuick, “This is the first of several we will be announcing in the future,” Boyzuick said. “Over time, as volume continues to grow, we will continue to add more customer service enhancements.” Previously, the company only offered a surcharged Saturday service that was mainly utilized for B2B Express packages.

Metzler went on to say, “LSO is on track to grow its e-commerce business by nearly 185% this year and ~70% overall. For anyone involved in parcel shipping, it is a blinding statement of the obvious that there will be much more demand than capacity again in Peak 2021. Therefore, for those looking to peak season capacity, now is the time to do so, not in August. I would be surprised if my friends and colleagues at Lasership, Ontrac, and United Delivery Service didn’t emphasize this point just as strongly as I am trying to do.  Together, we cover nearly ~3/4th of the U.S. population and e-commerce delivery order volume across the country, but the time to plan and implement is now.”

About LSO

Lone Star Overnight (LSO™) is headquartered in Austin, TX and over the last 30 years has become the leading regional parcel delivery company throughout the Southwest. LSO has a network of 23 operating locations and serves all 3,000 zip codes in Texas, ~10% of all e-commerce orders in the USA and 80% of the population in Oklahoma, Eastern New Mexico and Western Louisiana. See lso.com for additional details.

Media Contact for LSO:
Alexis Quintal
alexis@newswire.com

28 Jul
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Regional parcel delivery fueled by e-commerce growth continues to skyrocket

PRESS RELEASE  UPDATED: FEB 9, 2021 06:00 CST

AUSTIN, Texas, February 9, 2021 (Newswire.com) – WeDo Logistics closed the asset purchase of LSO on Nov. 24, 2020. Terms of the transaction were not disclosed. This acquisition highlights the continued strong investment interest within the six primary regional parcel delivery companies that together deliver to the vast majority of the US population.    

“Over the last year, LSO experienced over 135% revenue growth with nearly 290% growth in our e-commerce product,” said Richard M. Metzler, President and Chief Executive Officer. “Many of our customers tell us they now have a C-level mandate to reduce their risk with FedEx and UPS based on how they were treated this past peak season. As a result, we are expecting even more explosive growth in 2021.”

Metzler went on to say, “The increased demand due to COVID-19 has helped, but we simply would not have been able to handle the growth we delivered if we had not made key investments in sales, marketing, operations and technology over the past three years. I am so very proud to be part of the team that reimagined and rebuilt LSO from the ground up.”

According to Andrew Townsend, Chairman of WeDo Logistics, “The LSO team has done a terrific job of growing the business despite limited resources. We look forward to supporting organic and strategic investments enabling the leadership team to build on their success to-date.”

About LSO

Lone Star Overnight is headquartered in Austin, TX and over the last 30 years has become the leading regional parcel delivery company throughout the Southwest.  LSO has a network of 23 operating locations and serves all 3,000 zip codes in Texas, ~10% of all e-commerce orders in the USA and 80% of the population in Oklahoma, Eastern New Mexico and Western Louisiana.

About WeDo Logistics

WeDo Logistics is a holding company with two principal assets: Lone Star Overnight (LSO), a network-based parcel delivery company and Scoobeez, a final mile parcel delivery company. WeDo is owned by Ocelot Capital Management, an Austin-based family office.

Media Contact for LSO:
Alexis Quintal
alexis@newswire.com

28 Jul
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LSO/Lone Star Overnight, the leading regional parcel delivery carrier in the Southwest region of the United States, provided an update to its employees, drivers, and customers on the company’s performance since the beginning of COVID-19 pandemic in mid-March.

According to President and Chief Executive Officer Richard Metzler, “We want to convey what we are seeing from a volume, service and safety perspective since mid-March. On behalf of all of us at LSO, we hope that everyone reading this is safe and that your businesses are doing as well as humanly possible under the unique challenges posed to our country and the world by COVID-19.”

Metzler went on to say, “The LSO team has continued to deliver on-time delivery parcel reliability that is consistently at or above 98%. At the same time, unlike FedEx, we are not capping parcel volumes from any of our customers.”

Mr. Metzler also said, “We are open for business and happy to help any company that needs additional parcel delivery capacity in Texas, Oklahoma, and Western Louisiana during these challenging times. Many new and existing pharmaceutical, medical supplies, personal care, consumer electronics, and food shippers are coming to us for reliable delivery capacity that they may not be able to find elsewhere.”

According to Chief Operating Officer, Michael Boyzuick, “Our entire team and everyone driving for LSO are complying with all of the CDC guidelines, using common sense and leveraging our unique technology to be safe every day. See lso.com/coronavirus for details. Safety of our people and our customers always has, and always will be, job one at LSO.”

Boyzuick also commented, “One key difference with safety at LSO is that our technology allows us to have our customers sign the actual package being delivered, take a picture of the package with the signature on it and then insert this new form of proof of delivery into our customer service system. Our approach is different than FedEx and UPS. There is no exchange of pens, paper, or handheld devices. It is the least we can do for our people and our customers.”

LSO/Lone Star Overnight is the leading regional, express and ground parcel delivery company throughout the Southwest United States, to include every address, and 30 million consumers in Texas and the majority of the populations in Oklahoma and Western Louisiana.

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